Bring your vision to life with a fully custom pendant, tailored to your style, budget, and preferences.

Your $250 fee secures a one-on-one consultation with one of our pendant specialists and includes a detailed digital rendering of your custom design — the first step in turning your idea into a reality.

During the consultation, we’ll:

• Explore your ideas, inspirations, and any reference images

• Walk through material options: moissanite, lab diamonds, or natural diamonds, with 925 silver or gold bases

• Quote your piece based on design complexity, materials, and specifications

• Set clear expectations around pricing, production, and timeline

Custom pendants typically start at $950 and range up to $3,500+.

Once the design is approved, we’ll deliver a 3D digital rendering within 24 hours in most cases. From there, we’ll guide you through the next steps to begin production.

Please note: The $250 consultation fee is non-refundable, but credited toward the final price of your custom piece.

This is where statement pieces are made. Let’s create yours. 

Every order ships free and fully insured, with secure delivery to your door. An adult signature is required upon arrival for your protection.

In-stock items ship within 1–2 business days. Most of our pieces are made-to-order, with a typical creation and delivery time of 10–20 business days depending on complexity and destination.

We want you to feel confident shopping with TTB Jewelry. Every piece is crafted with care, and while most orders are final sale, we’ll always make it right if there’s an issue.

• Damaged or Incorrect Items – If your order arrives damaged or wrong, email us within 10 days at info@ttbjewelry.com with your order number and photos. We’ll repair or replace it at no cost to you.
  
• Final Sale Items – Custom orders, solid gold pieces, earrings, and grills are non-returnable.
  
• Other Exclusions – Returns aren’t accepted for sizing, normal wear, or change of mind.
  
• No Refunds – We do not issue refunds. Eligible issues will be repaired or exchanged.
  
• Shipping Costs – If we’re at fault, we’ll cover shipping. For rare store-credit exceptions, a 15% restocking fee may apply.
  

By completing your purchase, you agree to this policy.